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Forum Discussion
Windows 10 not recognize the DM200 modem router
Hi ,
My Windows 10 OS not recognize the DM200 modem-router when I plugged in it in the PC. Any idea ? Thanks, see you.
- Power applied?
- LAN port (yellow/amber) used?
- Ethernet link and activity LED on the router green or flashing green? On the front of the DM200, lowest LED with the network icon.
- Ethernet link LED and activity LED (if any) on the PC? Note some portable devices might power-down the Ethernet port(s) if driven on battery.
- Factory new DM200 or pre-used?
- If pre-used, done a factory reset using a paper clip pressing the reset button on the DM200 back long enough to trigger a reset? Long enoug translates to some five seconds. Note any stored configuration will be lost. Once the reset button is pressed, the power/status LED does change from green to amber. After these five seconds, the power/status LED will start flashing, indicating the router is activating the default config.
schumaku wrote:
- Power applied?
- LAN port (yellow/amber) used?
- Ethernet link and activity LED on the router green or flashing green? On the front of the DM200, lowest LED with the network icon.
- Ethernet link LED and activity LED (if any) on the PC? Note some portable devices might power-down the Ethernet port(s) if driven on battery.
- Factory new DM200 or pre-used?
- If pre-used, done a factory reset using a paper clip pressing the reset button on the DM200 back long enough to trigger a reset? Long enoug translates to some five seconds. Note any stored configuration will be lost.
Hi schumaku ,
Power applied yes.
LAN port is green fixed.
Activity LAN PC LED have green color activity.
My DM200 is factory new device.
See you.
The Windows 10 Network Interface - IPv4 Stack is configured to get IP address and DNS automatically?
Some captive portal is supposed to come up, if Edge is the default browser and there is older firmware in place (before 1.0.0.56 or the like), some controls might be missing and you have to copy the URL to an alternate browser like Chrome or Firefox.
Does it get an IP address like 192.168.5.x assigned from the router which does default to 192.168.5.1?Potentially worth a note: The DM200 LAN port speed is Fast Ethernet, just in case you have forced the interface to be Gigabit somehow (what should not be possible)
schumaku wrote:
The Windows 10 Network Interface - IPv4 Stack is configured to get IP address and DNS automatically?
Some captive portal is supposed to come up, if Edge is the default browser and there is older firmware in place (before 1.0.0.56 or the like), some controls might be missing and you have to copy the URL to an alternate browser like Chrome or Firefox.
Does it get an IP address like 192.168.5.x assigned from the router which does default to 192.168.5.1?Potentially worth a note: The DM200 LAN port speed is Fast Ethernet, just in case you have forced the interface to be Gigabit somehow (what should not be possible)
Hi schumaku ,
I don't know if my Windows 10 Network Interface - IPv4 Stack is configured to get IP address and DNS automatically.
How can I check it ?
Thanks, See you.
