xfinity compatibility

Question

this modem and a lot of others are not on the "official" comcast xfinity compability list

but I assume netgear doesn't make false claims about this

when requesting the comcast list you supply a zip code and download speed

could it be that only certain modems would be compatible within any given zip code?

vkdelta · Answer

which modem are you talking about? can you please give me an example

bbxrider · Answer

ok, my mistake, &nbsp;I thought I had put in the model when posting&nbsp;NETGEAR DOCSIS 3.0 Cable Modem (CM400-1AZNAS)&nbsp;the comcast checker is here,&nbsp;https://mydeviceinfo.xfinity.com/I put zip code 95608 and download speed of 25mps&nbsp;

vkdelta · Answer

I checked with your zip code. It shows as supported for 25 Mbps service.Please see this page.&nbsp;https://mydeviceinfo.xfinity.com/device/netgear-cm400-415&nbsp;&nbsp;

bbxrider · Answer

interesting same search criteria coming up with different resultsI just ran search again and no cm400 came backand the first search I did came back with 9 choices,this most recent search only returned 4I am going ahead and getting the cm400 looks like I won'tbe able to hook it up until 7/17 after ordering the service today amcomcast the tech giant sends the self install kit snail mail upsok so the cables need a physical medium for sending some cat6probably a bad length, the cat6 cable and &nbsp;the only way to get some kind of activation key or whatever it is&nbsp;is by ups snail mail &nbsp; !!!!anybody else see the irony in this?

vkdelta · Answer

you need to press "+ show more" button to expand the list. you need to press it few times until you see CM400.comcast shows higher spec'ed and expensive products top on the list.&nbsp;&nbsp;you need to make sure your account is ready and there is signal at your home before activating CM400. If there is no signal at your home, it wont work.&nbsp;

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xfinity compatibility

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