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Solved
Cannot factory reset Powerline 500 adapter
I got everything to work the first time, but mis-timed the security buttons, so I had to factory reset. I am able to factory reset the Powerline 500 WiFi access point, but not the PowerLine adapter....
vreynolds wrote:I got everything to work the first time, but mis-timed the security buttons, so I had to factory reset. I am able to factory reset the Powerline 500 WiFi access point, but not the PowerLine adapter.
By "PowerLine adapter" I assume that you mean the plug connected to your router, the XAV5221. In reality there is no difference between the "host" plug and a "remote" plug. Some people buy the "wifi-less" bundle which has a pair of identical plugs without the access point feature.
Have you tried setting things up with the Netgear desktop genie as described in the Quick Start guide?
>>> XWNB5221 | Product | Support | NETGEAR <<<
Get the Genie here:
>>>> genie Landing Page | Apps | Discover | Home | NETGEAR <<<<
I can definately feel the tactile button press, and held it down for 2 seconds, 3 seconds...etc. Still nothing, the power light remains a solid green, and nothing is being reset.
How do you know that the plug has not reset? I see no mention of flashing lights in the Quick Start guide.
Have you tried going through the setup process again?
vreynolds wrote:I got everything to work the first time, but mis-timed the security buttons, so I had to factory reset. I am able to factory reset the Powerline 500 WiFi access point, but not the PowerLine adapter.
By "PowerLine adapter" I assume that you mean the plug connected to your router, the XAV5221. In reality there is no difference between the "host" plug and a "remote" plug. Some people buy the "wifi-less" bundle which has a pair of identical plugs without the access point feature.
Have you tried setting things up with the Netgear desktop genie as described in the Quick Start guide?
>>> XWNB5221 | Product | Support | NETGEAR <<<
Get the Genie here:
>>>> genie Landing Page | Apps | Discover | Home | NETGEAR <<<<
I can definately feel the tactile button press, and held it down for 2 seconds, 3 seconds...etc. Still nothing, the power light remains a solid green, and nothing is being reset.
How do you know that the plug has not reset? I see no mention of flashing lights in the Quick Start guide.
Have you tried going through the setup process again?