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Forum Discussion

mickk78's avatar
mickk78
Aspirant
Dec 04, 2017

Compatibility XAV5421 & PLP1000

Hello,

 

I know there are some topics about compatibility but i don't understand why my CPL network does not work.

 

I have 2 XAV5421 adapters which work great. I bought two PLP-1000 adapters. I read that PLP1000 is compatible with CPL500. But unfortunately, it does not work.

 

I followed this KB  XAV5421 & PLP1000 :

https://kb.netgear.com/22165/Adding-a-powerline-adapter-to-an-existing-powerline-network

 

But no luck :(

 

Anyone have successed setup XAV5421 + PLP1000  on the same network ?

 

Regards,

 

Michael

Troubleshooting

4 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Dec 05, 2017

    How many plugs do you have connected to the router?

     

    It should be just one.

     

    Add the new plugs to the existing network one at a time. You can do this with the new plugs anywhere that is convenient. After you have got it working you can move the new plug to its intended location. It will remember what it is supposed to do.

     

    Remember, adding "1000" plugs to "500" plugs will create a network that runs at the speed of the slower plugs.

     

     

     

     

     

    • mickk78's avatar
      mickk78
      Aspirant
      Dec 05, 2017

      Hello,

       

      Thanks for your feedback.

       

      I want to use 3 plugs (2xPLP1000 & 1xXAV5421)

       

      My 2 PLP1000 work correctly, but not the XAV5421. One PLP1000 is connected to the router.

       

       

      Now, i have connected 1 PLP1000 & 1 XAV5421 on the router to make it work. But i don't want that. I just want to use 3 plugs. Not 4.

       

      Thanks :)

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Dec 05, 2017
        mickk78 wrote:

         

        My 2 PLP1000 work correctly, but not the XAV5421. One PLP1000 is connected to the router.

         

        Put the XAV5421 back to its factory settings.

         

        There is a manual for the device somewhere at the end of this link:

         

        >>>> XAVB5421 | Product | Support | NETGEAR <<<<

         

        See page 6.

         

        The follow the instructions to add the plug that you have already seen.

         

        The manual also has an alternative approach!

         

        The desktop genie also has some controls that you can use, to factory reset, for example.