Error message "self-assigned IP address", related to security settings?

Hi,

I have the PLW1000 which previously worked, but has stopped working. The two networks as I named them, at both frequencies, appear in the dropdown options of my Mac and both appear to have a good signal. When I try to connect from my Mac and I open "Network Preferences" I see a message that says:

"Wi-Fi has the self-assigned IP address 169.254.128.46 and will not be able to connect to the Internet."

I know there was a similar earlier post, but the issue was never resolved and the thread was closed so I'm starting a new one.

The Wifi LED is blue, the Pick a Plug LED is intermittently green and sometimes off, and the power LED is green.

The best idea I have is the someone accidentally pressed the security button. Would changing the security setting affect how the IP address is given out?

I also have trouble connecting to the network from multiple devices, so I know it's the network not my laptop.

Thank you!

Gabrielle

Troubleshooting

Gabrielle_m
May 28, 2017
Works now!

I tried a moving the adapter closer to the PLW1000, re-pairing by pressing the security button on both devices, but ultimately what worked was restoring the devices to factory settings. But it actually took a few tries to restore them to factory settings, because the various skinny objects I was using weren't actually pressing the button. A ballpoint pen does not work; a thumbtack does.

Thanks!
Gabrielle

3 Replies

Replies have been turned off for this discussion

TheEther
Guru
May 27, 2017
The PLW1000 probably has a bad or no connection to the Powerline adapter at the other end. You should re-do the process to pair them together.
- Gabrielle_m
  Tutor
  May 28, 2017
  Thanks! I'll try that, but what does one do to pair them? The quick start guide just says to plug them in and wait for the light to turn on...
  
  http://www.downloads.netgear.com/files/GDC/PLW1000/PLW1000_FullIG_17Sept2015.pdf
  - Gabrielle_m
    Tutor
    May 28, 2017
    Works now!
    
    I tried a moving the adapter closer to the PLW1000, re-pairing by pressing the security button on both devices, but ultimately what worked was restoring the devices to factory settings. But it actually took a few tries to restore them to factory settings, because the various skinny objects I was using weren't actually pressing the button. A ballpoint pen does not work; a thumbtack does.
    
    Thanks!
    Gabrielle

Forum Discussion

Error message "self-assigned IP address", related to security settings?