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Forum Discussion

stabary's avatar
stabary
Aspirant
Oct 25, 2015
Solved

Firmware update incomplete XAV5602

Hi, I have been trying to upgrade my Powerline XAV5602 to the latest software (3.0.6) and it got stuck in the middle of the upgrade. After 2 hours I had to disconnect (despite the fact it was clearl...
Firmware
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Oct 30, 2015

    Hi stabary,

     

    I would suggest to contact support if you still have a hardware warranty for replacement.

     

    Regards,

     

    JamesGL

    Community Team

JamesGL's avatar
JamesGL
Master
Oct 30, 2015

Hi stabary,

 

I would suggest to contact support if you still have a hardware warranty for replacement.

 

Regards,

 

JamesGL

Community Team

  • stabary's avatar
    stabary
    Aspirant
    Nov 05, 2015

    Unfortunately device is way past warranty.

     

    Thanks anyway

    STephane

    • JamesGL's avatar
      JamesGL
      Master
      Nov 06, 2015

      stabary,

       

      You may need to purchase a new one as the device is no longer working.


      Regards,

       

      JamesGL
      Community Team