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merrilegs's avatar
merrilegs
Aspirant
Feb 04, 2017
Solved

I have PLW1000. Can I also use AV500?

I'm trying to troubleshoot my PLW1000. It works fine when it's the only device plugged in. When I try to add my old Netgear Powerline AV500 it turns red. I keep trying to press the security buttons to sync them but it doesn't seem to work.

 

My PL1000 also turns red when I try adding a monsterpower too. Again, can't seem to be able to sync them.

 

Am I fighting a losing battle?


  • merrilegs wrote:

    I'm trying to troubleshoot my PLW1000. It works fine when it's the only device plugged in. When I try to add my old Netgear Powerline AV500 it turns red. I keep trying to press the security buttons to sync them but it doesn't seem to work.

     

     

    Did you read this?

     

    Adding a powerline adapter to an existing powerline network | Answer | NETGEAR Support

     

    The easiest way to add a new plug to an existing network is to do it with the plugs as close to each other as possible. When you have introduced the new plug to the network, you can move it to where you want it. The plug remembers its settings.

     

     

2 Replies

  • Yes you can add them together, however the maximum data transfer rate will be limited to the slowest adapter (in this case the AV500)

     

    I suspect they are not sharing the same encryption key (password) so are not communicating with each other.

     

    Factory reseting them all will return their password to HomeplugAV, which will mean they share the same network.

     

    By all means once you have them working change the password to something of your choosing.

     

    Netgear Genie --> Network Map --> Powerline Network (image top right) then right click one of the adapters and select 'Security'.  From here you can change the security settings of all adapters if you have the remote Device password already in Genie

     

    Failing this connect each adapter one at a time to your PC/ Laptop by LAN cable and change the password this way until all adapters are done

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    merrilegs wrote:

    I'm trying to troubleshoot my PLW1000. It works fine when it's the only device plugged in. When I try to add my old Netgear Powerline AV500 it turns red. I keep trying to press the security buttons to sync them but it doesn't seem to work.

     

     

    Did you read this?

     

    Adding a powerline adapter to an existing powerline network | Answer | NETGEAR Support

     

    The easiest way to add a new plug to an existing network is to do it with the plugs as close to each other as possible. When you have introduced the new plug to the network, you can move it to where you want it. The plug remembers its settings.