Laptop can't connect to Powerline

Question

HiI have been using Powerline for years to extend the wifi reach in our house. Powerline is working but I can no longer connect my laptop. I think the IP address is wrong (169.... rather than 192....). I have rebooted but it hasn't worked.Any ideas?ThanksClaire&nbsp;

TheEther · Answer

A 169 IP address is an indication that the laptop is not receiving an IP address from a DHCP server, which will typically be your router.

I can think of a few things to check:

Is the laptop using Ethernet or Wi-Fi to connect to the Powerline adapter? If it's Wi-Fi, then make sure the Powerline adapter's Wi-Fi network is set up properly. If it's Ethernet, make sure the laptop's Ethernet is enabled and that the Powerline Ethernet link light is on.
Is the Powerline connection up? The Powerline LED should be lit (green for good, amber for fair, red for poor). If they are not lit, then you may need to repair them using the security buttons. Try doing this with both adapters plugged into the same or adjacent wall outlets.
Is the Ethernet connection from Powerline adapter to the router up? Check the link lights on the Powerline adapter as well as router.
Is router performing some sort of MAC Address Access Control? If so, you may need to adjust it to allow your laptop's MAC address.

CVK · Answer

Many thanks for your quick response.It's connected using wifi.The Powerline connection seems strong (green lights). I've moved the adapters to the same wall right next to the router and I still can't connect to Powerline. My laptop shows Powerline with full strength but can't connect to it - neither can my phone.Sorry I'm not technical and didn't understand your point 4!Thanks for your help

TheEther · Answer

I didn't see your answer to question 3.&nbsp;Regarding point 4, do you know if your router has the ability to allow only specific devices to connect to the network?

CVK · Answer

The PLC and Lan lights are off and the WLAN light is green.I'm not aware that the router has the ability to only allow specific devices to connect

TheEther · Answer

Sorry, it's not clear if you answered my question. &nbsp;Let me rephrase it. &nbsp;&nbsp;You have two Powerline adapters. &nbsp;One should be connected to your router. &nbsp;The other one is connected elsewhere in your house and provides a Wi-Fi signal. &nbsp;Here is a picture:&nbsp;Internet-----Modem-----Ethernet-----Router------Ethernet-----Powerline adapter 1-----AC-----Powerline adapter 2-----))) &nbsp;laptop&nbsp;My question is in regards to the Ethernet connection between the Router and Powerline adapter 1. &nbsp;When the connection is working, you should see a link light on the router and you should also see a link light on Powerline adapter 1. &nbsp;My question is, do you see both lights?

Forum Discussion

Laptop can't connect to Powerline

5 Replies