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Forum Discussion
Fubar2
Aug 31, 2016Aspirant
New router and suddenly my powerline AV500 won't connect
I had to update my Virgin Media super hub to the new 3. That in itself has been a VM nightmare, however I think I did it! However my booster isn't getting internet. It is showing up, I changed the pa...
michaelkenward
Sep 01, 2016Guru - Experienced User
As someone 20 years older than you, let me assure you that age is no impediment to fixing these things.
Which AV500 kit? (AV500 is a standard, not a model.) Have you been the initial setup steps with the new hub? Think of it as adding new stuff from scratch.
- Fubar2Sep 01, 2016Aspirant
Hello Michael - thank you for replying - it is now working after unplugging and replugging again and then re inputting in the old password. It is all very odd :)
- michaelkenwardSep 01, 2016Guru - Experienced User
Not that odd. You just did a "reboot" of the system.
Sort of like I suggested.
Glad it worked out. Come back the next time you have problems. Someone may be able to help.
- Fubar2Sep 01, 2016Aspirant
:)