NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DL7
Apr 17, 2016Aspirant
Powerline adaptor doesn't allow network connection
Netgear Powerline adaptor XAV5401 no longer allows network connection for TV or DVD player - devices receive invalid IP address (? from Netgear) and gateway can't be seen. Setting fixed IP addresses doesn't resolve as gateway not detected. Router is OK as all other devices (PC & Wireless devices, etc) work on network.
What is the effect of power surge on Powerline Adaptors - could they cause the above effect?
Thanks
Dave
(Sevenoaks, UK)
Yep possibly. I would factory reset the unit to see if this resolves the issue first