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Dwight8027's avatar
Dwight8027
Aspirant
May 19, 2017

Powerline WiFi 1000 Essential Edition PLW1010 Changed ISP and PW stopped functioning

Changed ISP and the baby camera (which used this access point) now no longer works.  The 3 lights on the sender box (no antennas) are solid green (no blinking).  The lights on the receiver with antennas are solid blue, solid green, solid green, and off.  So the Ethernet LED is off.  I have factory reset both.  I have tried to "log on" somewhere to "reprogram" for the new ISP but cannot seem to find how to do that. I'm using AT&T now at 50Mbps. Suggestions please.  Thank you.   (We run only Apple products if possible and all software is up to date, if that info is necessary.)

Troubleshooting

4 Replies

    • Dwight8027's avatar
      Dwight8027
      Aspirant
      May 20, 2017

      I moved from Time Warner Cable (aka Spectrum) to AT&T, so the hardware has changed. All else works fine, such as Magicjack. There are 4 ports on the at&t router and each have a green led except for the port that the PLW1010 is plugged in, which is amber. I switched ports on the router just in case it was a bad router port, but still the same. I am able to use the PLW1010 as my access point, logging on, accessing the mynetgear website and see all the settings for the access point. But I cannot connect to the baby monitor camera as I had before. 

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        May 20, 2017
        Dwight8027 wrote:

        I am able to use the PLW1010 as my access point, logging on, accessing the mynetgear website and see all the settings for the access point.

         

         

        In other words, the plug is working, connected to the Internet and providing a wifi connection to other devices?

         

        Is the baby monitor camera assigned an IP address that is not compatible with your new network.

         

        I have seen reports of that here before. Someone set a fixed IP address for a camera and then forgot about it.

         

        You said earlier that you "factory reset both". Did that include the camera?

         

        If you have reset the PLW1010 you will have reset its wifi settings. Have you reconfigured them to the old settings so that the camera knows which wifi SSID to talk to? I assume that the baby monitor camera is connected to the wifi. It isn't clear from what has gone before.