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Forum Discussion
Eloc
Dec 27, 2016Aspirant
Powerline xwnb5201 powerline adapter
I am currently having issues with my.powerline adapter, anywhere they are plugged in they always show a red dot and my internet speed out of it is .09 MB/s give or take whereas with the wifi it is 20 MB/s. I need to Ethernet connection to connect my PC tower and I cannot for the life of me figure out why it is no longer working. Any help would be appreciated.
9 Replies
- michaelkenwardGuru - Experienced User
Have you tried resetting the connection? Set them up as if they are straight out of the box.
If that doesn't help, first do a factory reset and then set them up.
- ElocAspirantNeither of these solutions worked when I tried them, this is probably a stupid question but could it not be working because I don't have a Netgear router?
- michaelkenwardGuru - Experienced User
- ElocAspirantOK so aside from those options what else could I do.
- clithesProdigy
Install Netgear's powerline utility on your PC, connect it to one of the powerline adapters, and run it to see if you can see the other adapter:
Netgear Universal Powerline Utility
Also, if you've not done it before, there's a firmware update for the wireless unit:
You can update this through the utility
Hope this helps
- ElocAspirantI see one adapter and neither of them have the internet light on at all anymore,even the one hardwired into the router
- clithesProdigy
I would connect each one individually to your PC by lan cable, and reset the password (Encryption Key) manually using the Powerline Utility to a password of your choosing.
Once you've done this for both units, using the same password, put them back in position and see what happens.
- ElocAspirantThat seems to have worked in restoring some internet connectigity but the fact that both adapterd have a red light for speeds worries me because one is hardwired into the router itself.
- michaelkenwardGuru - Experienced User
One thought, what speed are the LAN ports on the router?
If they are 100 Mbps, that will limit the network speed. Most modern kit is 1 Gbps.