NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Eloc's avatar
Eloc
Aspirant
Dec 27, 2016

Powerline xwnb5201 powerline adapter

I am currently having issues with my.powerline adapter, anywhere they are plugged in they always show a red dot and my internet speed out of it is .09 MB/s give or take whereas with the wifi it is 20 MB/s. I need to Ethernet connection to connect my PC tower and I cannot for the life of me figure out why it is no longer working. Any help would be appreciated.

9 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Have you tried resetting the connection? Set them up as if they are straight out of the box.

     

    If that doesn't help, first do a factory reset and then set them up.

     

  • Neither of these solutions worked when I tried them, this is probably a stupid question but could it not be working because I don't have a Netgear router?
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Eloc wrote:
      ...could it not be working because I don't have a Netgear router?

       

      No.

       

       

  • OK so aside from those options what else could I do.
    • clithes's avatar
      clithes
      Prodigy

      Install Netgear's powerline utility on your PC, connect it to one of the powerline adapters, and run it to see if you can see the other adapter:

       

      Netgear Universal Powerline Utility

       

      Also, if you've not done it before, there's a firmware update for the wireless unit:

       

      XWN5001 Firmware

       

      You can update this through the utility

       

      Hope this helps

       

       

  • I see one adapter and neither of them have the internet light on at all anymore,even the one hardwired into the router
    • clithes's avatar
      clithes
      Prodigy

      I would connect each one individually to your PC by lan cable, and reset the password (Encryption Key) manually using the Powerline Utility to a password of your choosing.

       

      Once you've done this for both units, using the same password, put them back in position and see what happens.

  • That seems to have worked in restoring some internet connectigity but the fact that both adapterd have a red light for speeds worries me because one is hardwired into the router itself.
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      One thought, what speed are the LAN ports on the router?

       

      If they are 100 Mbps, that will limit the network speed. Most modern kit is 1 Gbps.