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Forum Discussion

Aspirant

Nov 23, 2015

XAV1301v2 monitoring, Windows 10

Hello, how can I monitor the XAV1301v2 under Windows 10 please, the utility just shows "No device in the network" - I'm pretty sure it used to work OK before I went to Windoze 10 so something is bloc...

Troubleshooting

NETGEAR Employee Retired

Nov 24, 2015

Hi EdwardCunliffe,

Have you tried to uninstall and reinstall the utility?

What is the version of the utility you are using?

Have you tried to use the Desktop genie for powerline management?

EdwardCunliffe
Aspirant
Dec 02, 2015
Hi James, yes have uninstaled and reinstalled, using Powerline Utility D 3.1.04.

Netgear Genie can see the PC connected to the remote powerline socket, as can the (not Netgear) router but nothing can see the actual powerline devices. I'm certain this worked pre-Windows 10 ...

Ed
- JamesGL
  NETGEAR Employee Retired
  Dec 02, 2015
  Can you provide the screenshot of the Network map in Desktop Genie?
  - EdwardCunliffe
    Aspirant
    Dec 03, 2015
    Try again ... Ed-HP is my laptop, George Com(puter) is the one on the remote Powerline adaptor ...