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BAnslow's avatar
BAnslow
Aspirant
Jun 23, 2016

XAV5602 stop working

Hi,   I wonder if someone can help.   Just over three years ago, I purchased a pair of Powerline AV500, (XAV5602).   I plugged them in, and they worked, right up to a couple of months ago.   ...
Hardware
Troubleshooting
XAV5602
JamesGL's avatar
JamesGL
Master
Jun 28, 2016

Hi BAnslow,

 

1. Can you try connecting other device on the adapter if same problem?

2. Check if the computer is getting a valid IP from the adapter. If there is, what is the IP address?

  • BAnslow's avatar
    BAnslow
    Aspirant
    Jun 28, 2016

    Hi,

    I changed the devices, there were two DELL Desktops connected, now just a Dell Laptop.

     

    Yes, it does get an IPADdress;

     

    Here is the relevant IPCONFIG Output;

     

    Ethernet adapter Ethernet:

     

       Connection-specific DNS Suffix  . :

       Link-local IPv6 Address . . . . . : fe80::15e9:ed91:27b3:ca77%6

       Autoconfiguration IPv4 Address. . : 169.254.202.119

       Subnet Mask . . . . . . . . . . . : 255.255.0.0

       Default Gateway . . . . . . . . . :

     

    Wireless LAN adapter Wi-Fi:

     

       Connection-specific DNS Suffix  . : home

       Link-local IPv6 Address . . . . . : fe80::e906:abe1:9f24:e5c9%15

       IPv4 Address. . . . . . . . . . . : 192.168.1.4

       Subnet Mask . . . . . . . . . . . : 255.255.255.0

       Default Gateway . . . . . . . . . : 192.168.1.1

     

    Thanks,

     

    Bryan

    • JamesGL's avatar
      JamesGL
      Master
      Jun 30, 2016

      Hi BAnslow,

       

      Since you are using a laptop and the IP on ethernet is not valid, please try to disable the wireless LAN of your laptop as it will only detect one connection at a time.

      • BAnslow's avatar
        BAnslow
        Aspirant
        Jun 30, 2016

        Sorry about that - OK, so here is what I get from my Compaq desktop...

         

        ipconfig

        Windows IP Configuration


        Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix . :
        Link-local IPv6 Address . . . . . : fe80::e4f1:5754:a2c2:7309%5
        Autoconfiguration IPv4 Address. . : 169.254.115.9
        Subnet Mask . . . . . . . . . . . : 255.255.0.0
        Default Gateway . . . . . . . . . :

        Tunnel adapter Teredo Tunneling Pseudo-Interface:

        Media State . . . . . . . . . . . : Media disconnected
        Connection-specific DNS Suffix . :

        Tunnel adapter isatap.{73B646CC-8C74-4151-84F9-23E4B03FD810}:

        Media State . . . . . . . . . . . : Media disconnected
        Connection-specific DNS Suffix . :