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Forum Discussion

BAnslow's avatar
BAnslow
Aspirant
Jun 22, 2016

XAV5602 stop working

Hi,   I wonder if someone can help.   Just over three years ago, I purchased a pair of Powerline AV500, (XAV5602).   I plugged them in, and they worked, right up to a couple of months ago.   ...
Hardware
Troubleshooting
XAV5602
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jun 27, 2016

Hi BAnslow,

 

1. Can you try connecting other device on the adapter if same problem?

2. Check if the computer is getting a valid IP from the adapter. If there is, what is the IP address?

BAnslow's avatar
BAnslow
Aspirant
Jun 28, 2016

Hi,

I changed the devices, there were two DELL Desktops connected, now just a Dell Laptop.

 

Yes, it does get an IPADdress;

 

Here is the relevant IPCONFIG Output;

 

Ethernet adapter Ethernet:

 

   Connection-specific DNS Suffix  . :

   Link-local IPv6 Address . . . . . : fe80::15e9:ed91:27b3:ca77%6

   Autoconfiguration IPv4 Address. . : 169.254.202.119

   Subnet Mask . . . . . . . . . . . : 255.255.0.0

   Default Gateway . . . . . . . . . :

 

Wireless LAN adapter Wi-Fi:

 

   Connection-specific DNS Suffix  . : home

   Link-local IPv6 Address . . . . . : fe80::e906:abe1:9f24:e5c9%15

   IPv4 Address. . . . . . . . . . . : 192.168.1.4

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.1.1

 

Thanks,

 

Bryan