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BAnslow's avatar
BAnslow
Aspirant
Jun 23, 2016

XAV5602 stop working

Hi,   I wonder if someone can help.   Just over three years ago, I purchased a pair of Powerline AV500, (XAV5602).   I plugged them in, and they worked, right up to a couple of months ago.   ...
Hardware
Troubleshooting
XAV5602
BAnslow's avatar
BAnslow
Aspirant
Jun 28, 2016

Hi,

I changed the devices, there were two DELL Desktops connected, now just a Dell Laptop.

 

Yes, it does get an IPADdress;

 

Here is the relevant IPCONFIG Output;

 

Ethernet adapter Ethernet:

 

   Connection-specific DNS Suffix  . :

   Link-local IPv6 Address . . . . . : fe80::15e9:ed91:27b3:ca77%6

   Autoconfiguration IPv4 Address. . : 169.254.202.119

   Subnet Mask . . . . . . . . . . . : 255.255.0.0

   Default Gateway . . . . . . . . . :

 

Wireless LAN adapter Wi-Fi:

 

   Connection-specific DNS Suffix  . : home

   Link-local IPv6 Address . . . . . : fe80::e906:abe1:9f24:e5c9%15

   IPv4 Address. . . . . . . . . . . : 192.168.1.4

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.1.1

 

Thanks,

 

Bryan

JamesGL's avatar
JamesGL
Master
Jun 30, 2016

Hi BAnslow,

 

Since you are using a laptop and the IP on ethernet is not valid, please try to disable the wireless LAN of your laptop as it will only detect one connection at a time.

  • BAnslow's avatar
    BAnslow
    Aspirant
    Jun 30, 2016

    Sorry about that - OK, so here is what I get from my Compaq desktop...

     

    ipconfig

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::e4f1:5754:a2c2:7309%5
    Autoconfiguration IPv4 Address. . : 169.254.115.9
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{73B646CC-8C74-4151-84F9-23E4B03FD810}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

     

     

    • JamesGL's avatar
      JamesGL
      Master
      Jun 30, 2016

      Hi BAnslow,

       

      Move the 2nd powerline closer or in same room with the 1st powerline and check if you can get an IP. If not, reset both the powerline adapter.

      • BAnslow's avatar
        BAnslow
        Aspirant
        Jul 06, 2016

        Hi James,

        sorry for the delay, I was away for a couple of days.

         

        OK, I plugged the Netgear into an outlet in the next room to where the current one is.

         

        I got nothing, in fact, less than nothing.  The PC windows login screen stopped saying that there was no network and asking me to login with the last password I had, after the 6th time of doing that, I gave up..  This obviously didn;t work too well.

         

        So, I moved the Netgear into another room, and got the same output from an IPCONFIG as when I first tried it

         

        I might have guessed the net bit, this is where I came in, the resets apparently did not do anything..

         

        Thanks,

         

        Bryan..

         

        ,