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Kepners's avatar
Kepners
Aspirant
Nov 16, 2015

XAVB5421-100UKS keeps dropping internet connection after an hour

I brought these 6months ago. Almost to the day from Amazon and they have started dropping connection. I have two slower speed 200dps adaptors and 2 off these. One of them drops out after about an hour. All green lights but no internet. It's a real pain as I now have to use the slower adaptors because they are more reliable.

Does anyone have any ideas how I can sort it out or what might have happened for it to keep dropping connection whilst still showing the green lights. Distance is not an issue as I had them either side of a wall socket and it still fell over.

 

Cheers

Keps

4 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Any noisy electrical equipment on the network that might throw a spike down the line?

     

  • I thought that. But I have other slower speeds that have no issue and work over a much larger distance. And this used to work until one day it didn't and now regularly drops out.
    • JamesGL's avatar
      JamesGL
      Master

      Hi Kepners,

       

      Please try to connect the 2nd adapter in same room with the 1st adapter and check if the issue still happens.