Forum Discussion

SRSmith's avatar
SRSmith
Aspirant
Jul 18, 2016
Solved

A6100 and Windows 10 disconnects frequently

Model A6100 WiFi USB Adapter 802.11ac Dual Band - (got it now?) Software:  genie version 1.0.0.12 Driver version: 1030.3.831.2015 Network router is configured for WPA2/AES Connection looks great ...
Installation
Troubleshooting
  • SRSmith's avatar
    SRSmith
    Oct 31, 2016

    My apologies for not following this thread more closely.  This somehow got away from me - but the issue seems to be resolved, and unfortunately I'm not certain what may have fixed it.  Windows updates I imagine, but as to which one, I can't tell.

mondenath's avatar
mondenath
Prodigy
Jul 23, 2016
Which router are you using?
  • SRSmith's avatar
    SRSmith
    Aspirant
    Aug 03, 2016

    Routers are Ubiquity Networks' UniFi UAP access points 

    • mondenath's avatar
      mondenath
      Prodigy
      Aug 04, 2016

      See if updating windows 10 to anniversary 1607 build fixes the issue.

      • tomgt8's avatar
        tomgt8
        Aspirant
        Sep 17, 2016

        I'm having the same issues. Frequent disconnects.  I am on the Anniversary version of Win 10 and I changed the power setting as Netgear suggests.  Still disconnects.  With my wife needing to take some online courses soon that's not going to be acceptable.  When it works, it's great but lately not worth the effort.  Is Netgear looking into the issue?  It's not just a few of us.