NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Maoloi's avatar
Maoloi
Aspirant
Dec 05, 2021

A6150 malfunction

Sorry for the spelling mistakes in advance.

 

I bought my wifi adapter somewhere last year. i have been using it and it has been perfectly fine and very fast. but i have recently build my new PC, installed everything and this time the newest drivers and now it doesnt detect or isn't willing to connect to any other wifi networks then the 2.4 ghz network on this floor. i would like to connect to the 5 ghz network because i have seen more lag spikes in my videogames because of the 2.4 ghz network. i need help with this but my support has ran out. has anybody had this issue before?

 

with kind regards,

a NETGEAR customer

11 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Maoloi wrote:
    ...i have recently build my new PC, installed everything and this time the newest drivers and now it doesnt detect or isn't willing to connect to any other wifi networks then the 2.4 ghz network on this floor.

    When building a new PC, it helps to visit the support pages of the motherboard maker and ensure that you have the latest chipset drivers. Windows will not always find these.

     

    You may even have to track down the chip makers and track down their drivers.

     

    Things like USB, audio and LAN chips, may need an update.

     

    We are all used to video drivers, bit these chips are easy to overlook.

     

    • Maoloi's avatar
      Maoloi
      Aspirant

      i have searched for some USB drivers but i cant seem to find them. the thing is also that i have build my PC. used the usb dongle for the first week and it worked perfectly fine and then it just stopped. i dont know if this is a system problem or if the dongle is broken.

      does this give another idea of what it could be?

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Maoloi wrote:

        ii dont know if this is a system problem or if the dongle is broken.

         


        Try it on another PC?

         

        What does it look like in Device Manager in Windows?

         

         

        Wifi adapters

         

         

         

         

         

         

         

         

         

         

         

         

         

         

        Try removing it from there.

         



        i have searched for some USB drivers but i cant seem to find them.

         


         

        In more than 10 years building PCs, I have never received a motherboard with the latest drivers.