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FlatoutDude's avatar
FlatoutDude
Tutor
Sep 11, 2015
Solved

A6200 Disconnecting on Windows 10

Im having an issue with the A6200 Wifi Adapter on windows 10, it will work for an intermittent amount of time (usually 5-10min) then completely disconnect, only showing my network when i click on the...
Firmware
Hardware
Troubleshooting
  • rawnet's avatar
    rawnet
    May 11, 2016
    Anyone having trouble with Netgear Wireless AC6200 dropping out intermittently after upgrading to Windows 10, here is a possible solution:
     
    1. Go to Control Panel\All Control Panel Items\Power Options\Change Plan Settings\Change Advanced Power Settings;
     
    2. Expand Wireless Adaptor Settings\Power Saving Mode and make sure it is set to "Maximum Performance";
     
    3. Expand USB Settings\USB Selective Suspend Settings and change Setting to "Disabled".
     
    This worked for me and YMMV, but I hope this helps avoid the weeks of frustration I've just gone through..
aim54x's avatar
aim54x
Aspirant
Mar 29, 2016

James,

 

I have just downloaded and reinstalled Genie (A6200 V1.0.0.35) to get this screenshot. It is still not stable for me. I have been using a D-Link DWA-140 (N150) for a long time now in hope that this software issue can be fixed and I can go back to using my A6200.

https://dl.dropboxusercontent.com/u/103787476/Netgear.jpg

NOTE:

Router = D6300

Adapter = A6200

OS = Win 10 64-Bit

WiFi = 5Ghz

I have covered over the MAC address and IPv4/6.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Mar 30, 2016

    Hi aim54x,

     

    Thank you for the screenshots. Let me check on this and will get back to you.

  • BigMeeks's avatar
    BigMeeks
    Aspirant
    Mar 31, 2016

    I was having a lot of trouble with my A6100 on Windows 10.  Wifi would always stop working within about a minute of rebooting.  Every time, I had to disconnect/reconnect to the network to get it working again, and that's not fun!  This happened on all the available drivers including the latest version (.32), regardless of whether i installed the standalone or Genie package.

     

    I think the problem is not with the driver, but with all the extra software that gets installed with it.  Here's what I did that fixed the problem:

     

    1) Uninstall the Netgear software through Add/Remove programs (this removes all the extra software, but Windows retains a copy of the driver)

    2) Remove the A6100 when it tells you to

    3) Reboot

    4) Plug the A6100 back in

    5) Windows will detect and install the device automatically

    6) Reconnect to your network, and things should be a lot more stable

     

    Hope that helps!

    -Casey

     

     

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Apr 20, 2016

    Hi aim54x,

     

    1. Are you getting an AC data link rate?

    2. Can you provide a screenshot of the data link rate on your adapter status?

  • aim54x's avatar
    aim54x
    Aspirant
    Apr 20, 2016

    Screen shot is here

    https://www.dropbox.com/s/epvzgltj22xvu92/Netgear_LinkSpeed.jpg?dl=0

    Looks like an AC link rate it still troubles me that Windows 10 does not call it an AC connection though. More importantly there is still no stability with this set up so I am still using the DLink DWA-140 (N300) but at least it is stable.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Apr 26, 2016

    Hi aim54x,

     

    This might be a glitch in your task manager. The link rate states it is an AC connection.

  • alecools's avatar
    alecools
    Aspirant
    May 03, 2016

    Hi guys,

     

    I have also been having this issue since upgrading to win10. is there any solution to this now.

    I have tried all the steps suggested in here and nothing works.