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Forum Discussion
FlatoutDude
Sep 11, 2015Tutor
A6200 Disconnecting on Windows 10
Im having an issue with the A6200 Wifi Adapter on windows 10, it will work for an intermittent amount of time (usually 5-10min) then completely disconnect, only showing my network when i click on the...
- May 11, 2016Anyone having trouble with Netgear Wireless AC6200 dropping out intermittently after upgrading to Windows 10, here is a possible solution:1. Go to Control Panel\All Control Panel Items\Power Options\Change Plan Settings\Change Advanced Power Settings;2. Expand Wireless Adaptor Settings\Power Saving Mode and make sure it is set to "Maximum Performance";3. Expand USB Settings\USB Selective Suspend Settings and change Setting to "Disabled".This worked for me and YMMV, but I hope this helps avoid the weeks of frustration I've just gone through..
BipoIarBear
Apr 28, 2016Aspirant
I have been having the same problem since updating to the windows 10 OS, I have tried everything to try and get it working including reinstalling all drivers multiple times. I never had this issue on windows 7 and every 5 minutes have to continously disconnect the adapter. I have read through this thread and read all the replies and all Netgear is saying is the same thing over and over without an actual resolution to the default in their software.
This isn't only annoying but very outrageous for a company to neglect their paying consumers who purchased their product. I do most of my business online and with your faulty adapter it is costing me time and money.
Instead of wasting your time replying the same thing over and over why don't you guys use that time to go and work out a fix for your item. I paid for a working adapter and your company isn't supplying me with what I paid for.
Under the ACCC it states:
"Since 1 January 2011, the following consumer guarantees on products and services apply.
Products must be of acceptable quality, that is:
- safe, lasting, with no faults
- look acceptable
- do all the things someone would normally expect them to do.
Acceptable quality takes into account what would normally be expected for the type of product and cost."
Your product does none of those, your product is not lasting or without faults. Your product isn't doing what I wouldnt normally expect.
So unless you are offering us a full refund for the product which I purchased (still have reciept) then I would like a fix as my product isn't working in the manner it should be or promised when I purchased it.
I will not be going and buying another adapter when I have just bought this one and it isn't my responisbility to guarentee its work, it is the manufacturers.
Plattfish
Apr 29, 2016Guide
Netgear simply doesn't care about this issue. They've ignored me and others for months now, and even have the gall to be shutting down threads about this, claiming the issue is "solved." This is in absolute disgrace, I'm going to tell anyone who will listen to NEVER buy a Netgear product based on their miserable support over this issue.
The straw that broke the camel's back was @JamesGL promising me a call from support, only for that to never happen. No big surprise, and Netgear's phone support sucks anyways, but this type of behavior from a company is embarassing.