NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
A6200 Windows 8 support
Any one get this to work on windows 8? Just installed the OS and it sees the device but doesnt install the correct drivers for it. The blue light doesnt even come on...
11,907 views.. Is there a time frame or critical mass that this device's owners have to reach before we can even be informed of what is going on?
Here is my story:
Constant disconnects (this is the third review I wrote -the first 2 were lost when I got disconnected mid session; this time I wrote it in word first and copied and pasted!).
Steps I've taken:
1 - Installed it on a fresh Windows 8 install along with a new WNDR4300. Used the latest driver available 1.0.0.26.
2 - Uninstalled and re-installed the driver several times, both the stand-alone and the one with Genie.
3 - Called tech support who had me uninstall and re-install everything the same way I had already done, multiple times. They denied anyone else with Windows 8 was having issues.
4 - I did not like Windows 8, so went back to Windows 7 and it worked perfectly for the last 3 months.
5 - Wiped system and installed Windows 8.1 x64. Same problems as before. Called Netgear to ask for a time frame for the next driver. They AGAIN denied anyone else was having issues.
6 - Went looking around the internet for solutions and other people with the same problem. There are many, so I did the following -all without any improvement to the constant, random disconnects-:
- -6.1: Set device manager option "Minimum Power Consumption" to "Disabled".
- -6.2: Disabled the "Netgear A6200" service.
- -6.3: Tried both available drivers on Netgear's website: 1.0.0.23 and 1.0.0.18
- -6.4: Disabled all sleep/hibernation options on my system.
7 - I still have constant disconnects and they are random. Sometimes it will be in the middle of browsing Reddit, checking email, or leaving the PC alone, doing nothing. I come back to it and it is disconnected. Sometimes I catch the windows sound event of a device disconnecting, then connecting again.
8 - It seems that I am luckier than other users I have seen because but pulling and re-inserting the device from its cable craddle gets me back immediately. This is no relief when I am composing a review, writing an email, transferring files, checking bank accounts, VPN sessions to my work network, etc.
Other Thoughts: Netgear, please do not ask me to email you and work out the issue.
Please tell your tech support to stop telling people that "I" am the first one to call about that problem. A simple Google search or a look at this forum and you lose a ton of credibility.
It is obvious that you need to improve on the driver ASAP. For me, you have another 10 days before my return deadline expires. If there is no working driver available I will be returning both the router and USB adapter for something that works with Windows 8.
Here is my story:
Constant disconnects (this is the third review I wrote -the first 2 were lost when I got disconnected mid session; this time I wrote it in word first and copied and pasted!).
Steps I've taken:
1 - Installed it on a fresh Windows 8 install along with a new WNDR4300. Used the latest driver available 1.0.0.26.
2 - Uninstalled and re-installed the driver several times, both the stand-alone and the one with Genie.
3 - Called tech support who had me uninstall and re-install everything the same way I had already done, multiple times. They denied anyone else with Windows 8 was having issues.
4 - I did not like Windows 8, so went back to Windows 7 and it worked perfectly for the last 3 months.
5 - Wiped system and installed Windows 8.1 x64. Same problems as before. Called Netgear to ask for a time frame for the next driver. They AGAIN denied anyone else was having issues.
6 - Went looking around the internet for solutions and other people with the same problem. There are many, so I did the following -all without any improvement to the constant, random disconnects-:
- -6.1: Set device manager option "Minimum Power Consumption" to "Disabled".
- -6.2: Disabled the "Netgear A6200" service.
- -6.3: Tried both available drivers on Netgear's website: 1.0.0.23 and 1.0.0.18
- -6.4: Disabled all sleep/hibernation options on my system.
7 - I still have constant disconnects and they are random. Sometimes it will be in the middle of browsing Reddit, checking email, or leaving the PC alone, doing nothing. I come back to it and it is disconnected. Sometimes I catch the windows sound event of a device disconnecting, then connecting again.
8 - It seems that I am luckier than other users I have seen because but pulling and re-inserting the device from its cable craddle gets me back immediately. This is no relief when I am composing a review, writing an email, transferring files, checking bank accounts, VPN sessions to my work network, etc.
Other Thoughts: Netgear, please do not ask me to email you and work out the issue.
Please tell your tech support to stop telling people that "I" am the first one to call about that problem. A simple Google search or a look at this forum and you lose a ton of credibility.
It is obvious that you need to improve on the driver ASAP. For me, you have another 10 days before my return deadline expires. If there is no working driver available I will be returning both the router and USB adapter for something that works with Windows 8.