NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

auslei's avatar
auslei
Follower
May 16, 2015

A6210 - No Adaptor Detected

Hi All,

Thanks in advance for my issue. I just purchased A6210 and has been trying to install it for hours without success. The issue is genie will not detect the adapter at all. When I check under device manager, the driver does appear to be installed. but the status is as below:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}
The requested operation was unsuccessful.


I have tried to remove/install again and again, restarting computer in between, clean registry, etc. Nothing has worked.

Can anyone please give me any suggestions? Is this adapter faulty??

Thanks,

Anthony

5 Replies