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ckg009's avatar
ckg009
Aspirant
Mar 18, 2017
Solved

A6210 BSOD on Windows10 after v35 SW Upgrade

After the v35 driver install, I've been getting a lot of BSOD. Not long after a reset, the computer would freeze with a stated cause of BAD_POOL_HEADER.

 

After searching, I wasn't aware I had even taken on new software from NetGear for the USB WiFi Adapter so I deleted the driver and just used the computer to see if BSOD would re-appear. After several days, the computer was again stable. I downloaded the v35 driver and the BSOD returned immediately. I deleted the driver again and stability returned. I installed the driver from the CD and the computer didn't reset until it took the v35 driver again which I can't see why it's doing the upgrade automatically....so I deleted the driver and bought a competitor stick as I do need internet access.

 

I've been BSOD free for 2 weeks, so I'm sure it's the v35 driver and my configuration which is unfortunate.

 

O/S: Windows10

Anti-virus: Webroot

Malware: MalwareBytes

 

Looking for an update so I can return this other USB WiFi stick. Also a solution to NOT be forced to take an upgrade.

 

Thanks

 

6 Replies

  • I've solved my issues with my A6210 and new Windows 10 install by updating drivers for the Intel(R) Management Engine Interface and Intel(R) Chipset Family SMBus Host Controller - 8CA2. Have you made sure all of your motherboard chipset drivers are up to date?

    • ckg009's avatar
      ckg009
      Aspirant

      Just checked and my Intel drivers are up-to-date.

  • Dealing with exactly the same issue.  Windows 10, webroot, malewarebytes.  Besides all driver updates, also tried removing all anti-virus software, disabling onboard wireless and NIC.  Tried a new clean install, no BSOD until A6210 driver installed.  What USB WiFi stick did you go with?

    • ckg009's avatar
      ckg009
      Aspirant

      Starts with an L****. And what's really aggrivating, though it's new and their high-end USB Adapter, it's just not as fast nor as steady with the connection. Throughput was much better with the A6210.

       

      Can't wait for either a fix from NetGear or L*** to come up with their new USB Adapter.