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zigbean's avatar
zigbean
Follower
Sep 23, 2016
Solved

A6210 not detected and cant access 5G

I bought this adapter recently and it installed and worked fine with 5G for a day. After that I had a Windows update which seemed to mess everything up. First, with the adapter plugged in I can only ...
Hardware
Troubleshooting
  • Spike_AZ's avatar
    Spike_AZ
    Apr 03, 2017

    Installed latest software version 36

    Seems to be working

    Genie found the adapter and installed and hooked up 5G

     

GilM's avatar
GilM
Aspirant
Sep 24, 2016

Hi Zigbean

 

I am having the same exact problems with my Netgear A6210 Wi-FI USB adapter all good until windows upgrade last week.

 

I don't see my cable modems 5GHz signal but I can see three other 5GHz SSID's in the wi-fi panel. Very Strange

 

AND it is not a case of my 5GHz signal from my Netgear 6300 cable being down as I have Fluke specilaist wi-fi testing equipment and the 5GHz is present and my other devices are working on it.

 

I have tried previous versions of software 32 & 34 no good all of these were downloaded from the Netgear support site.

 

I tried re-installing my old Netgear USB Wi-Fi Adapter A6200 no good.

 

Another thing I have noticed is that Netgear Genie will not open as well

 

I have a standard PC with windows 10 up and running I have not fiddled with the windows environment.

 

Sorry I can't help but I thought I would let you know that the problem is not isolated.