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Forum Discussion
Solved
A6210 not detected and cant access 5G
I bought this adapter recently and it installed and worked fine with 5G for a day. After that I had a Windows update which seemed to mess everything up. First, with the adapter plugged in I can only ...
Installed latest software version 36
Seems to be working
Genie found the adapter and installed and hooked up 5G
Started Device Setup Manager in Windows 10 as required by Netgear and the “Not Detected” box does not appear anymore. Still asks me to connect the A6210 again. Software installed. A6210 connects to internet. Connection lasts for a minute or so then disconnects. Uninstalled previous version. Did everything by the book. No Joy.
Downloaded the latest software.
https://www.netgear.com/support/product/A6210.aspx?cid=wmt_netgear_organic#download
Received this answer from Netgear
1. Did you recently update the drivers in your windows 10 computer(windows 10 anniversary update)?
2. If yes, I request you to roll back the update to previous version by contacting your computer vendor or technician.
It seems like the new update on the windows 10 is not compatible with the adapter driver.
The only work around for now is the roll.
We have already notified this issue to the concerned team. I am sorry for the inconvenience caused.
If I get it up and running I will post back HERE