NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

danysnipe's avatar
danysnipe
Aspirant
Oct 15, 2016

A6210 not recognised by pc and genie

I just bought the AC1200 A6210 usb adapter.  The adapter does not get recognised by the pc and genie. when I install the drivers and it ask me to plug in the adapter, it doesn't recognise it. And i ...
Installation
Troubleshooting
Olympus's avatar
Olympus
Aspirant
Nov 01, 2016

My unit has the same issue as well, went to update this morning and my computer won't recognize A6210.  I'm on a Windows 10 OS.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Nov 04, 2016

Hi All,   

 

Please PM me your contact info.  

 

JamesGL

Community Team

  • Artillery1sg's avatar
    Artillery1sg
    Aspirant
    Dec 29, 2016

     the same as everyone else genie will not recognise adapter during install windows 10 when i lok in device manger it has a wifi ac adapter on the list.

     

    Ward Moore

    artillery1sg@gmail.com