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Spinner4000's avatar
Spinner4000
Tutor
Dec 12, 2015

A6210 Upgrade Failure

Products: A6210 WiFi Adapter Neatgear A6210 Genie   The Netgear upgrade process failed and I am unable to perform a "manual" upgrade. The consequence is that the Netgear A6210 Genie no longer wor...
A6210
Firmware
Genie
Installation
Upgrade Failure
  • Spinner4000's avatar
    Spinner4000
    Tutor
    Dec 20, 2015

    Hi JamesDL,

     

    I tried that (before reporting the problem)... didn't help.

    Indeed, nothing I did using answers I found here for similar issues and other "educated guesses" helped...:smileyfrustrated:

    Basically, once the automatic upgrade "broke" the software, any and all upgrade/downgrade attempts using the website downloads failed (and left the genie in the non-working state).

     

    I did solve the poblem though... :smileyvery-happy:

    I "manually" removed the driver (though could apparerently still not uninstall genie)

    Then I used the original CD that came with the product and re-installed successfully.

     

    I then installed the latest version (and got the same apparent failure as described under Initial symptoms above).

    However, this time the genie was still working and "help" tells me it is at the latest version...!

       

    • JamesGL's avatar
      JamesGL
      Master
      Dec 21, 2015

      Thank you for the update. Glad to know it works with you.