NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
A6210 WiFi Adapter not working
I've had the adapter for about 9 months now working perfectly fine. Yesterday netgear genie auto-updated, and after that, the genie stopped working as a whole. I tried restarting the computer...
Hi All,
Please provide me your contact info if you have issues with the Windows 10 update.
JamesGL
Community Team
drjoshgeidel@gmail.com
just bought the thing tonight and have been trying for 5 hours now to get my computer to recognize the adapter. I've downloaded so many different drivers and disabled all antivirus and nothing has worked. ready to take it back to the store at this point.
Try this BEFORE taking it back! This has worked for others and myself, so this is to say it is verified! This is from someone who for lack of better words has been collaborating with me to help people such as yourself! "DO THIS STEP BY STEP IN ORDER"!! In all but a very few cases it's worked!!
The next section is from a poster named koidave:
Re: A6210 not being detected and no led light
Ok, I seem to have solved for my machine and wanted to see if it helped others on here with this adapter.
1. Run the file: A6210_v1.0.0.35 and as usual wait for the 'Plug in your adapter' message.
2. When you get the 'Adapter not detected', click Cancel
3. Leave the adapter plugged in, do not remove it and go to Device Manager.
4. Under Network adapters you will see: 802.11ac Wireless LAN Card
5. Double click on this and goto the Driver Tab.
6. Click on 'Update Driver'
7. Now choose 'Browse My computer for Driver Software'
8. Now click, 'Let me choose from a list of device drivers on my computer'
9. Choose Netgear A6210 Wifi usb 3.0 adapter and click Next. The driver will be installed
10. Close down device manager.
11. Go to your wifi / internet iceon in the bottom right of your screen. If you are wired, change this to wireless and then connect to your network.
12. The adapter should now be working
13. I then went to here: http://www.netgear.co.uk/home/discover/apps/genie.aspx?cid=wmt_netgear_organic and downloaded the genie software independently of the A6210 software and installed it.
14. It actually worked and now runs ok under Windows 10 with anniversary. Its a pain, I know, but until Netgear sort themsleves out it works, and to be honest the adapter itself is very good and when connected to my virgin Superhub 2 I'm getting 140mbs download. compared to 10 over my very old powerline adapters.
Hope this helps someone.
Thanks