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Forum Discussion
Silverpoptart
Sep 18, 2016Aspirant
A6210 wont install or uninstall
Hello I purchased my netgear a6210 adapter in june and installed it in june with no problems at all using the disc. Yesterday I updated my computer and when i came back today and laucnhed the netgear genie I could not connect to my 5g network and only could connect to the non 5g one. Thinking it was A driver problem I uninstalled the driver. When i tried reinstalling my driver it would get stuck on the step that told me to plug in my a6210. It would tell me that I did not have it plugged in even though I did. Because it didn't work i completely uninstalled netgear and tried reinstalling it. Now when i try to install it again the only two options I have are to reinstall or remove and neither work. The netgear application is still in my control panel when i go to uninstall a prgram but it won't let me uninstall. Also there is no program files or folder where they used to be. What exactly shoudl I do?
8 Replies
- JamesGLNETGEAR Employee Retired
Hi Silverpoptart,
What error message you are getting when trying to uninstall the driver? Please post a screenshot.
JamesGL
Community Team
- SilverpoptartAspirant
This is the message I get.
- XxDarkMarioxXAspirant
I have been having the same told me to download this windows 10 drive that surrports it and still not working disabled firewall and unstalled my virus still not working!
- SilverpoptartAspirant
I got it to finally uninstall but now it isn't detected when I try to reinstall
- XxDarkMarioxXAspirant
Remove the program do not install it and try the https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-
This one might work for you! Because i got mine to work on windows 10 same device and its working perfect and not got the netgear drivers installed.
- SilverpoptartAspirant
I tried installing the drivers that wre linked in that article but it still wont connect