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Forum Discussion

Brandon7's avatar
Brandon7
Follower
Oct 09, 2016

AC1200 Wirless Adaptor not being detected

I just recently finished my new computers build, and I can't get my computer to detect the Wireless Adaptor (AC1200) I've checked multiple USB ports they all work fine, I even installed from the latest driver from USB, re installed Windows 10 (again) and still my computer won't detect the adaptor...it's been a frustrating couple of hours..

2 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi Brandon7,

     

    1. What is the driver version you use to install the adapter?

    2. Can you see the adapter in Device Manager?

     

    JamesGL

    Community Team

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi Brandon7,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

     

    JamesGL

    Community Team