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AuntBAM's avatar
AuntBAM
Aspirant
Aug 06, 2016

Cannont connect Panasonic TV through Netgear wireless Adapter to Netgear router

Panasonic Smart TV with Viera, Model: TC-L47E5

Netgear Wireless Adapter, Netgear substitue for Panasonic Model #: DY-WL10

Netgear Router, (WNDR4500v2) working already with other wireless devices in my home.

 

Steps I have done: Put the Netgear wireless adapter into USB-1 on the back of the Smart TV with Viera.  Went to Menu, Network, tested wireless connection. TV displays error message: Wireless Adapter is not found.

 

I have already called my Internet Provider. They checked the Netgear Router and said that it is set-up correctly.

 

Suggestions please?

9 Replies

  • Hi AuntBAM,

     

    What is the model number of your adapter?

     

    JamesGL

    Community Team

  • You need driver for the adapter. Is there a provision to insatall that on the TV? What is wrong with Panasonic adapter?

    • JamesGL's avatar
      JamesGL
      Master

      Hi AuntBAM,,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

       

      If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

       

      JamesGL

      Community Team

      • AuntBAM's avatar
        AuntBAM
        Aspirant

        Hi!  No, I still have not been able to resolve the problem. The Smart TV does not recognize that there is an adapter. I tried the instructions that you referred to and when the adapter is plugged into the USB Port on the back/side of the TV, and I go to Network, Wireless Network it shows on the TV, "Compatible wireless adapter not found. Please insert adapter into the TV's USB port and try again.

         

        Can't get any further into the Wireless Setup as it does not see the adapter at all. Any other ideas? Thanks, Bridget