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chuey1311's avatar
chuey1311
Aspirant
May 23, 2017

N-3100 Error Message

When installing Wireless adapter, I get an error message (Sup Tools) (0x00000057) Is there another driver to install that I am able to put on a CD & install on my PC? or am I doing something wrong. 
Hardware
Troubleshooting
  • chuey1311's avatar
    chuey1311
    Aspirant
    May 30, 2017

    Crosses fingers, I will keep you updated.

  • chuey1311's avatar
    chuey1311
    Aspirant
    May 30, 2017

    No dice James. still getting same error message (error (0x000000557) Pretty much as this point my patience have run out for this product, I need to return & maybe get something a little better. 

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jun 09, 2017

    Hi chuey1311,

     

    Try to install it on a different computer and check if the same issue.

    • chuey1311's avatar
      chuey1311
      Aspirant
      Jun 09, 2017

      Actually I got rid of it. One I was not told that wireless adapter does not work on windows 8.1 but it does work on windows 10. I will not be buying any product from Netgear EVER again. Thanks bud