NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

creeper277's avatar
creeper277
Follower
Jan 05, 2015

Netgear A6210 internet drops

So, I just got the Netgear A6210 network adapter for Christmas because I was having problems with my old one and it works great but the only problem is I'm getting internet drops randomly for like a ...
A6200
AC1200
Troubleshooting
Dmos's avatar
Dmos
Aspirant
Oct 12, 2015

I'm glad the A6210 works great in your Windows 7 Pro. It doesn't work worth a damn in Windows 7 Home. It constantly drops internet connection when web browsing or downloading files. Most current driver is installed. I know I lose connection when the browser just spins its wheels and nothing happens The A6210 Genie verifies it with a red globe.  When this happens, quickly checking the Devise Manager will show no A6210 adapter. This problem resolves itself in about 10 to 15 sec. but constantly reoccures. Has to be the driver. I diffinitely give a thumbs down on this adapter and the company for releasing it.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Oct 15, 2015

Hi Dmos,

 

Welcome to Community!

 

When you installed the A6210 driver, did you use the standalone driver or with the genie? If it is with the genie try to uninstall it and reinstall using the standalone driver.

 

Regards,

 

JamesGL

Community Team

  • Dmos's avatar
    Dmos
    Aspirant
    Oct 17, 2015

    I uninstalled then reinstalled the stand alone driver. This did not solve the problem.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Oct 22, 2015

      Hi Dmos,


      Can you install it on a different Windows 7 computer? This is just to isolate the issue if it is the adapter.

       

      Regards,

       

      JamesGL

      Community Team

      • Dmos's avatar
        Dmos
        Aspirant
        Oct 27, 2015

        Thanks for the suggestion but the only Windows 7 is on my desktop