NETGEAR A6210 Recognition by computer

Hello,

I have installed it, however, it still doesn't recognise the adapter. When I plug the usb in, it shows that progression bar for "installing drivers" (the original windows one) but it doesn't show on the Netgear Genie app asking me to plug it in. I tried with two usb ports (3.0 and 2.0).

Cheers.

By the way, it also says when I check the adapter parameters, that the network is 802.11n. Here's a screenie.

Hi  there, I have had this product for maybe 6-7 months and its been fabulous! BUT after it was last updated about a month ago it seems to always cut out and then seems to reinstall something really quick... then takes about 5 minutes for it to reconect to the network, can not acess the genie even after deleting reinstalling about 15 times or so, ive checked every forum and nothing seems to work please help!! Thank-you!! Personal email- mckillip.j5@gmail.com