NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
NETGEAR Genie The NETGEAR A6210 is not found?
Hi, I recently purchased a NETGEAR A6210 AC1200 High Gain Wireless USB Adapter, the main issue is that when I tried to install NETGEAR Software "Genie" which it suppose to like update the USB WiFi Ad...
I had the same problem. I have only USB 2.0 but ended up installing the full .exe installer with Genie and could not get past this error until I just went back to the unzipped file and installed the Standalone file and to it to reinstall. I then plugged the device into the usb port and now it recognized the adapter!
I believe I have discovered a solution to this issue, at least it has worked for me. I had the same issue with my adapter after the netgear update, the adapter quit working. There are two files, one is the Genie and the other file is the driver for the usb adapter. For reason that are unknown, the Genie won't reconize the adapter unles you install the adapter driver SEPARATLY. One would think that NETGEAR Genie would reconize the NETGEAR USB Adapter without having to reinstall the driver, but as the saying goes...that's what I get for thinking!! Smooth move there Netgear.
Model: Netgear A6210|AC 1200 usb adapter
O\S: Win10 64bit Pro
Steve Shikles