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NETGEAR Genie The NETGEAR A6210 is not found?
Hi, I recently purchased a NETGEAR A6210 AC1200 High Gain Wireless USB Adapter, the main issue is that when I tried to install NETGEAR Software "Genie" which it suppose to like update the USB WiFi Ad...
I had the same problem. I have only USB 2.0 but ended up installing the full .exe installer with Genie and could not get past this error until I just went back to the unzipped file and installed the Standalone file and to it to reinstall. I then plugged the device into the usb port and now it recognized the adapter!
This procedure also works:
1. Run the file: A6210_v1.0.0.35 and as usual wait for the 'Plug in your adapter' message.
2. When you get the 'Adapter not detected', click Cancel
3. Leave the adapter plugged in, do not remove it and go to Device Manager.
4. Under Network adapters you will see: 802.11ac Wireless LAN Card
5. Double click on this and goto the Driver Tab.
6. Click on 'Update Driver'
7. Now choose 'Browse My computer for Driver Software'
8. Now click, 'Let me choose from a list of device drivers on my computer'
9. Choose Netgear A6210 Wifi usb 3.0 adapter and click Next. The driver will be installed
10. Close down device manager.
11. Go to your wifi / internet iceon in the bottom right of your screen. If you are wired, change this to wireless and then connect to your network.
12. The adapter should now be working
13. I then went to here: http://www.netgear.co.uk/home/discover/apps/genie.aspx?cid=wmt_netgear_organic and downloaded the genie software independently of the A6210 software and installed it.
14. It actually worked and now runs ok under Windows 10 with anniversary. Its a pain, I know, but until Netgear sort themsleves out it works, and to be honest the adapter itself is very good and when connected to my virgin Superhub 2 I'm getting 140mbs download. compared to 10 over my very o
I tried the procedure you outlined and it worked. I had tried my adapter on three computers with the same adapter not found message. How in the heck does Netgear stay in business with such terrible software? Thanks for saving me from pulling any more of what little hair I have left out.