NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
kairukun93
Oct 27, 2016Aspirant
NETGEAR Genie The NETGEAR A6210 is not found?
Hi, I recently purchased a NETGEAR A6210 AC1200 High Gain Wireless USB Adapter, the main issue is that when I tried to install NETGEAR Software "Genie" which it suppose to like update the USB WiFi Ad...
- Feb 05, 2017
I had the same problem. I have only USB 2.0 but ended up installing the full .exe installer with Genie and could not get past this error until I just went back to the unzipped file and installed the Standalone file and to it to reinstall. I then plugged the device into the usb port and now it recognized the adapter!
jimmer410
Dec 08, 2016Aspirant
My problem is not getting the adapter working, but the installed A6210 genie will not open.
WAS_1
Dec 08, 2016Aspirant
Me too. The adaptor works ok, but the A6210 Genie won't display on the W10 Pro Desktop - it just flashes an outline screen and then disappears. The Netgear Genie works ok.
Andrew
- formatteddadDec 08, 2016Initiate
I then went to here: http://www.netgear.co.uk/home/discover/apps/genie.aspx?cid=wmt_netgear_organic and downloaded the genie software independently of the A6210 software and installed it.
- WAS_1Dec 08, 2016Aspirant
That is the Netgear Genie (which works ok) NOT the A6210 Genie - which is different and has stopped working with the latest W10 updates.
Andrew