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Forum Discussion
kairukun93
Oct 27, 2016Aspirant
NETGEAR Genie The NETGEAR A6210 is not found?
Hi, I recently purchased a NETGEAR A6210 AC1200 High Gain Wireless USB Adapter, the main issue is that when I tried to install NETGEAR Software "Genie" which it suppose to like update the USB WiFi Ad...
- Feb 05, 2017
I had the same problem. I have only USB 2.0 but ended up installing the full .exe installer with Genie and could not get past this error until I just went back to the unzipped file and installed the Standalone file and to it to reinstall. I then plugged the device into the usb port and now it recognized the adapter!
sshikles
Nov 10, 2016Tutor
Hi DaveinNE,
Download the the .35 software update "Software version 1.0.0.35" to a folder and unzip it. When it is unzipped you will have three files
A6210_v1.0.0.35.exe (this is the genie software)
A6210_v1.0.0.35_Release Notes.html
A6210_v1.0.0.35-StandAlone.exe
The A6210_v1.0.0.35-StandAlone.exe is the usb adapter driver. This is the one I had to reinstall after the Genie update.
twnungesser
Feb 05, 2017Aspirant
I had the same problem. I have only USB 2.0 but ended up installing the full .exe installer with Genie and could not get past this error until I just went back to the unzipped file and installed the Standalone file and to it to reinstall. I then plugged the device into the usb port and now it recognized the adapter!
- JanvdbFeb 13, 2017Aspirant
HI,
I did the same, but you end up with working drivers and NO A6210 Genie software installed.
Still waiting for an update that will have BOTH drivers and working Genie softwar.
SO in my opinion problem is NOT solved completly, This is just a workaround.
Regard,
Jan
- nescogearFeb 15, 2017Aspirant
This is the most ridiculous support forum ever.
Mods closing threads and indicating that an issues is solved, is so **bleep** unproductive and unhelpfull.
I've lost more times reading same threads and getting redirected to non-working "solutions" than anything.
- JamesGLFeb 17, 2017NETGEAR Employee Retired
Hi All,
Please provide me your contact information.
Regards,
JamesGL
Community Team
- bzliteyear7Feb 28, 2017Tutor
hi,
i just bought this and tried many of the suggestions from forum, but still not working.
is there a ph# that i can call besides calling patrick lo? thx.
patrick