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richard105's avatar
richard105
Follower
Oct 25, 2018
Solved

netgrar nighthawk ac1900

I purchased a netgear wifi adapter NightHawk AC1900.  I was instructed not to plug in the device into the usb until the installation CD was run.  I have no external or internal cd drive for PC (only a mac, but it does not work with the PC).  So, I got a long blue ethernet cable and plugged it into the modem across the room. I clicked the download button, but I don't know if it is installed.  How do I know?  I hesitate to go any further because of the warning on the netgear hardware piece.  I always used a mac, and my office had IT people available...so I never bothered to learn how to do such tasks on the PC.  Now I am retired and up the creek.

 I contacted support and now and reaching out to the community.

 

2 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    You must mean the A7000 adapter.  I'm moving your post to the correct forum for wifi adapters.

     

    You can try contacting Netgear support via my.netgear.com.