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Solved
wifi device not found during install
Installation went well, to a point. Found upgraded software and downloaded it via a wired connection. . During final part of install; prompted to install the adapter. "Adapter not found".. Plugged in adapter and the OS found it and installed drivers. Device visiable in Device Manager, but not visable to NETGEAR Genie. Tried several USB ports; installing in safe mode, disabled Zone Alarm. Disabled Microsoft Firewall. Rebooted. Shut the computer off over night. No change in problem.
Checked WLAN service; set to automatic and running. Cleaned out the registry of one partial installation and reinstalled with same result. It appears that the adapter is not enabled, dispite the display in the adapter configuration screen in Network and Sharing.
see other posts. run the standalone version from your downloads and conntect via settings. Thanks to SShikles in another string.
3 Replies
Hi mrfedora,
Have you tried to install it on a different computer and check if the same problem?
JamesGL
Community Team
Hi mrfedora,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
JamesGL
Community Team
see other posts. run the standalone version from your downloads and conntect via settings. Thanks to SShikles in another string.
