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Forum Discussion

cbastin's avatar
cbastin
Aspirant
May 27, 2017

WNA1100 arthurx.sys update

Hello,   My WNA 1100 N150 adaptor has an issue where it will occasionally cut out and cause my PC to blue-screen. It points to one of the drivers, arthurx.sys, as the cause.    Looking around, th...
arthurx.sys
Blue Screen
crash
driver
error
Troubleshooting
USB
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
May 30, 2017

Hi cbastin,

 

Uninstall it under the programs. Remove the folder of NETGEAR in the program files in C drive. When reinstalling, use the standalone driver.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jun 05, 2017

    Hi cbastin,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

    • cbastin's avatar
      cbastin
      Aspirant
      Jun 06, 2017

      Hi, Sorry for the delayed response.

       

      I unplugged the adapter, removed all Netgear drivers and files from my computer. Began the installation, but then it prompted me to insert the Wireless Adapter which installed its own driver before the installation could be completed. The driver settings say it's 2.0.0.57 instead of the 2.2.0.1 of the installer. 

       

      Due to this, could I simply ask for the updated version of arthurx.sys or any other method to manually upgrade the driver?