NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

WJvanEden's avatar
WJvanEden
Star
Nov 13, 2015
Solved

WNA3100 constantly disconnecting on Windows 10

Hello, I own two WNA3100: http://support.netgear.com/product/WNA3100 wifi adapters, one for a Windows 10 machine, the other for a Windows 7 machine. The one I'm using for Windows 7 works fine and has...
Troubleshooting
  • Retired_Member's avatar
    Retired_Member
    Jan 14, 2017

    i found a solution that worked for me:

     

    https://community.netgear.com/t5/WiFi-Adapters/A6200-Disconnecting-on-Windows-10/td-p/981072

     

    Step 1:Go to "Control Panel > All Control Panel Items > Power Options > Change Plan Settings > Change Advanced Power Settings".
     
    Step 2:Expand "Wireless Adaptor Settings > Power Saving Mode" and make sure it is set to "Maximum Performance".
     
    Step 3:Expand "USB Settings > USB Selective Suspend Settings" and change Setting to "Disabled".
David2001's avatar
David2001
Aspirant
Dec 11, 2015

I've just starting getting this problem with the WNDA3100v2 right after Win 10 had resarted after an automatic update.  Reset the router, no luck.  Downloaded the Win 10 driver (no genie), uninstalled the current driver (same version as the downloaded one), rebooted the system and installed the downloaded one.  Installation stalled with a pop up error x103 titled SupTools so no functioning wifi.

 

David

JamesGL's avatar
JamesGL
Master
Dec 14, 2015

Hi David2001,

 

If you have another Windows 10 computer, try installing it and check if you have the same error.

  • David2001's avatar
    David2001
    Aspirant
    Dec 19, 2015

    Unfortunately I don't have another Win 10 computer.