Im having an issue with the A6200 Wifi Adapter on windows 10, it will work for an intermittent amount of time (usually 5-10min) then completely disconnect, only showing my network when i click on the wireless icon, but when i unplug it and plug it back into the USB port it works for another 5-10 minutes then it disconnects again, i also have the latest firmware for it, and the minimum power consumption is disabled in device manager, is there any way i can fix it? im getting pissed off of having to constantly unplug and plug in the usb adapter every 5-10 or so minutes.

Anyone having trouble with Netgear Wireless AC6200 dropping out intermittently after upgrading to Windows 10, here is a possible solution: 1. Go to Control Panel\All Control Panel Items\Power Options\Change Plan Settings\Change Advanced Power Settings; 2. Expand Wireless Adaptor Settings\Power Saving Mode and make sure it is set to "Maximum Performance"; 3. Expand USB Settings\USB Selective Suspend Settings and change Setting to "Disabled". This worked for me and YMMV, but I hope this helps avoid the weeks of frustration I've just gone through..

A6200 Disconnecting on Windows 10

50 Replies

JamesGL
NETGEAR Employee Retired
Sep 12, 2015
Hi FlatoutDude,

Please follow the steps below and provide feedback if it resolves.

With the A6200 plugged in, uninstall the old NETGEAR software and drivers. To do this, open Control Panel.

Click on “Uninstall a program”.

Click on “NETGEAR A6200 Genie” and click Uninstall

Once uninstall has completed, unplug your A6200 adapter and restart your PC.

If you are using USB 3.0, you will need to upgrade the USB host controller.

To determine if you are using USB 3.0, see Microsoft’s support article USB 3.0 Devices.

For information on how to update the USB host controller driver, visit your motherboard manufacturer’s website.

For more information on updating drivers in Windows 10, see Microsoft’s support article: How to Install and Update drivers in Windows 10.

Ensure that you have installed all of the necessary updates for Windows 10 before proceeding. For more information on installing Windows updates, see Microsoft’s support article Service Pack and Update Center.

Download and extract the A6200 softwareto a convenient place such as your desktop.

Choice one of listed execution file and run.

standalone-V1.0.011-win8.1_win10_signed.exe (with NETGEAR Genie )

setup-V1.0.0.26-win8.1_win10_signed.exe (Driver Only)

Follow the on-screen installation instructions (insert the adapter when prompted)

When the installation has completed, restart your PC.

Regards,

JamesGL
Community Team
alejobar
Aspirant
Nov 12, 2015
hey flatoutdude, following those directions you were able to solve the problem? because I'm still stuck with the same problem
aim54x
Aspirant
Nov 14, 2015
I'm having the same problems
Jendrik
Guide
Dec 31, 2015
Same issue
- Jendrik
  Guide
  Dec 31, 2015
  I got told it is because of win 10 and that the latest software is not up to date, but I do not know when they are planning on fixing this issues
EricPNub1
Aspirant
Jan 05, 2016
Hi, i'm wondering if this has worked for anyboy, I have been having these issues for a while now.
Jendrik
Guide
Jan 06, 2016
It did not work in my case
- JamesGL
  NETGEAR Employee Retired
  Jan 06, 2016
  Hi All,
  
  I would like to verify is disconnection happens on 2.4GHz or 5Ghz or is it on both bands.
  - FlatoutDude
    Tutor
    Jan 06, 2016
    It does the same thing on both bands, but i have upgraded to the AC1200 USB 3.0 WIFI Adapter and the issues have ceased and have not appeared since
Rjasper49
Initiate
Jan 07, 2016
I'm connected, at this moment, via the Netgear A6200. I can verify that this disconnect is STILL happening despite correctly installing the Windows 10 driver for the A6200. Are you guys attempting to fix this problem at all? This is a software issue!
Jendrik
Guide
Jan 07, 2016
But there should be a method to fix this problem without investing money in a new one. I am still not able to use mine
- JamesGL
  NETGEAR Employee Retired
  Jan 13, 2016
  Hi All,
  
  Please try to install the driver while antivirus or firewall are off. Turn on once the driver has been successfully installed.
  - aim54x
    Aspirant
    Jan 17, 2016
    Since I am in the mood for a play I will have a go with the AV/Firewall off and see how it goes
Jendrik
Guide
Jan 18, 2016
Norhing is working in my case
- jmlow54
  Guide
  Jan 24, 2016
  Everything listed in this thread has been attempted by me. Without success.
  
  I've also attempted another suggestion to un-check the "Allow Windows to power off" option, w/o success.
  
  Apparently, NetGear can't figure out the cause either for the A6200.
  
  All drivers/OS Updates are current.
  
  Sad that something is important is taking a back-seat to what ever else is going on within NetGear development (The issue has been going on for months now - as evident from other posts.)
Dan5477
Initiate
Feb 03, 2016
Have the A6200, was working fantastic under Win 7. Upgraded to Win 10 pro and get constant disconnects. Tried everything listed in this forum. still get disconnects. I am running an ASUS Crosshair V formula-z mobo. all drivers on board are updated to win 10 from the ASUS site. still get disconnects. tried USB 2.0 and USB 3.0 just to see if there was a difference and there was not. NETGEAR are you going to fix this issue or what? all these people paid for your product and you can't seem to write a decent driver for Windows 10. if anyone fiigures this out, I would greatly appreciate it if you post up your solution.

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A6200 Disconnecting on Windows 10