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Forum Discussion
WJvanEden
Nov 13, 2015Star
WNA3100 constantly disconnecting on Windows 10
Hello, I own two WNA3100: http://support.netgear.com/product/WNA3100 wifi adapters, one for a Windows 10 machine, the other for a Windows 7 machine. The one I'm using for Windows 7 works fine and has...
- Retired_MemberJan 14, 2017
i found a solution that worked for me:
https://community.netgear.com/t5/WiFi-Adapters/A6200-Disconnecting-on-Windows-10/td-p/981072
Step 1:Go to "Control Panel > All Control Panel Items > Power Options > Change Plan Settings > Change Advanced Power Settings".Step 2:Expand "Wireless Adaptor Settings > Power Saving Mode" and make sure it is set to "Maximum Performance".Step 3:Expand "USB Settings > USB Selective Suspend Settings" and change Setting to "Disabled".
stephenhui
Dec 21, 2015Guide
JamesGL seems to have moved on, but to answer his previous questions: I have two Windows 10 PCs, and both are experiencing this issue. I have done multiple driver uninstall / reinstalls and updates, both through Windows' Update Driver wizard and manually using the drivers downloaded from Netgear's site.
JamesGL
Dec 22, 2015Master
Hi Stephenhui,
Please check your inbox.
- atmb82Dec 23, 2015Tutor
I have the same exact issue, WNA3100 with windows 10 keeps disconnecting.
I tried to change usb power settings, port, usb 2.0, usb 3.0, with extension usb cable, without cable...
no way. it keeps disconnecting. Can you help me too?
- jimmatlockFeb 11, 2016Aspirant
I had modems that worked fine with Win 10 until Microsoft did a critical update on the 29th I believe, after that they would not work and the setup disk said it did not support my operating system any longer, so I went to Best Buy and asked the guy what modem card would work with Win 10 and he suggested the WNA3100 adapter and ever since I've installed it it's had the same problem of dropping the internet connection like every 5-10 minutes, then comes back on for 5-10 minutes, it's crazy. I want a constant connection and my driver is up to date. The only thing I changed was the "let Windows decide to turn this hardware off to conserve resources", I thought that would help and it has not. I really need help now. I subscribe to movie viewing services and can't watch them.
VERY UPSET. Please help asap by email.
---System Information---
Host Name: JIMDESKTOP
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.10586 N/A Build 10586
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: FBI SURVIELLENCE FAN
Registered Organization:
Product ID: 00326-10000-00000-AA962
Original Install Date: 12/3/2015, 4:09:30 AM
System Boot Time: 2/10/2016, 8:48:36 PM
System Manufacturer: Dell Inc.
System Model: OptiPlex 760
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 15 Stepping 13 GenuineIntel ~2195 Mhz
BIOS Version: Dell Inc. A15, 8/21/2012
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-06:00) Central Time (US & Canada)
Total Physical Memory: 3,548 MB
Available Physical Memory: 1,852 MB
Virtual Memory: Max Size: 7,132 MB
Virtual Memory: Available: 5,075 MB
Virtual Memory: In Use: 2,057 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\MicrosoftAccount
Hotfix(s): 8 Hotfix(s) Installed.
[01]: KB3116900
[02]: KB3116908
[03]: KB3122947
[04]: KB3124200
[05]: KB3124262
[06]: KB3124263
[07]: KB3135173
[08]: KB3135782
Network Card(s): 2 NIC(s) Installed.
[01]: Intel(R) 82567LM-3 Gigabit Network Connection
Connection Name: Local Area Connection OLD
Status: Media disconnected
[02]: NETGEAR WNA3100 N300 Wireless USB Adapter
Connection Name: Wi-Fi 6
DHCP Enabled: Yes
DHCP Server: 10.0.1.1
IP address(es)
[01]: 10.0.1.107
[02]: fe80::317d:7d4:3d98:f8b8
Hyper-V Requirements: VM Monitor Mode Extensions: No
Virtualization Enabled In Firmware: No
Second Level Address Translation: No
Data Execution Prevention Available: Yes
---System Network Information---
Windows IP Configuration
Host Name . . . . . . . . . . . . : JIMDESKTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : router756d50.com
Ethernet adapter Local Area Connection OLD:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82567LM-3 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-23-AE-7C-3E-0C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi 6:
Connection-specific DNS Suffix . : router756d50.com
Description . . . . . . . . . . . : NETGEAR WNA3100 N300 Wireless USB Adapter
Physical Address. . . . . . . . . : DC-EF-09-04-F6-5A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::317d:7d4:3d98:f8b8%20(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.1.107(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 10, 2016 8:49:03 PM
Lease Expires . . . . . . . . . . : Wednesday, February 10, 2016 11:49:03 PM
Default Gateway . . . . . . . . . : 10.0.1.1
DHCP Server . . . . . . . . . . . : 10.0.1.1
DHCPv6 IAID . . . . . . . . . . . : 652013321
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-FC-20-C0-00-23-AE-7C-3E-0C
DNS Servers . . . . . . . . . . . : 71.10.216.1
24.217.0.5
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.router756d50.com:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : router756d50.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
---Software Information---
Version:2.2.0.4/Driver Version:5.100.148.5
---Site survey Information---
Network Name (SSID) Channel N WPS Security Signal MAC Address Network Type
dlink-B748 1(G) N WPS WPA-PSK/WPA2-PSK 80% C0:A0:BB:4A:B7:48 Access Point
NW Inn 205 6(G) N WPA2-PSK 72% 78:24:AF:CC:F1:20 Access Point
NW Inn 105 6(G) N WPS WPA2-PSK 38% 54:A0:50:DD:92:80 Access Point
HP866305 10(B) None 36% 02:2D:7D:BE:84:B8 Ad-Hoc
HP86630B 10(B) None 36% 02:28:88:AB:99:A5 Ad-Hoc- jimmatlockFeb 11, 2016Aspirant
OK, this is what I did and it seems to work fine now. Go to Netgears download drivers and there's a 2.2.0.5 and a 2.2.0.4 (both stand alone and Genie), I downloaded them all. Then I uninstalled the current driver 2.2.0.4 from my computer through the control panel. I tried the 2.2.05 first but it didn't fix the problem, so I uninstall it. But then I installed the 2.2.0.4 that I downloaded from their server and installed both. The stand alone driver vs the Genie seems to have fixed the problem. I haven't had a dropped connection in four hours. Good luck.
- stephenhuiDec 23, 2015Guide
Replied via personal message.
- atmb82Dec 26, 2015Tutor
I didn't get any private message... can you please check?
- RandytucsonarizDec 26, 2015Aspirant
N300 WNA3100 usb adapter will not even find any wireless. Tried Genie, tried removing drivers, reboot computer, reinstall, nothing works.
New drivers downloaded, today, did all the steps, even tried the windows drivers only. Nothing. It is deaf and blind.
Windows 10 computer.
Dlink adapter works fine.
Netgear is quickly losing a customer here, and I am pretty vocal, so I will be telling everybody about how poorly Netgear works.