NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MBIreland's avatar
MBIreland
Aspirant
Aug 06, 2016

WNCE 2001 not resetting

My wireless adapter has stopped working and all I now have is a flashing green power light and a permanent green light for the LAN when connected to the device.

 

I have tried to reset the device using a paperclip and holding down for 5 seconds, but nothing happens at all.

 

I connected the device to my MacBook via ethernet cable but there appeared to be no connection?

 

Any ideas?

 

Thanks in advance

Hardware

4 Replies

  • JamesGL's avatar
    JamesGL
    Master
    Aug 17, 2016

    Hi MBIreland,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

     

    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    JamesGL

    Community Team

    • MBIreland's avatar
      MBIreland
      Aspirant
      Aug 21, 2016

      Still nothing happening, not sure if I'm following the instructions carefully though.

       

      Would somebody be able to explain the processes in clearer detail for those of us with limited IT/network knowledge?

       

      Thanks in advance,

       

      Mark

      • JamesGL's avatar
        JamesGL
        Master
        Aug 29, 2016

        Hi MBIreland

         

        Please check your inbox.

         

        JamesGL

        Community Team