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pacsquash's avatar
pacsquash
Aspirant
Aug 29, 2016
Solved

2 x EX7000's after reset - one working, one does not

I have recently changed from BT to Superfast Virgin. I have the Virgin Hub 3.0. I also have teo Netgear EX7000 wifi extenders which I used with my old BT driven network.

I have reset both extenders. One has since connected via WPS to the Hub3.0, but the other persisits in failing to connect at all. After the WPS connection procedure, all lights are out, apart from the Netgear name.

Any suggestions would be very welcome please. Thank you.

EX7000
No lights
reset EX7000
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Aug 31, 2016

    Hello pacsquash

     

    I would try to factory reset that extender again make sure you hold down the reset button for atleast 10 seconds.

     

    DarrenM

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 31, 2016

    Hello pacsquash

     

    I would try to factory reset that extender again make sure you hold down the reset button for atleast 10 seconds.

     

    DarrenM