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Forum Discussion

DavidMZ's avatar
DavidMZ
Aspirant
Jul 29, 2016

2500 Extender will not connect

My 2500 extender suddenly stopped working today and would not reconnect. With the guidance of a Verizon tech support person, I did power recyclings and a factory reset on both it and my Verizon Gatew...
Installation
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Aug 01, 2016

Hello DavidMZ

 

Make sure your router is using WPA2 security type you may also want to change the wireless channel on the router. You could also try to use WPS to attach the extender.

 

DarrenM

DavidMZ's avatar
DavidMZ
Aspirant
Aug 01, 2016

Thanks Darren, I tried the first and third and will try the second.