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Forum Discussion
gphorce5
Jul 15, 2016Aspirant
6100 Extender setup
When I purchased this model in December I called a customer service rep and they kindly helped me set it up. My internet provider recently upgraded my modem/router and now I don't remember how to set up the extender, I have to use the cable. I remember either hooking it up solely to my computer or my router. I called netgear but apparently once you have 1 phone conversation you must pay to have another one.
3 Replies
- DexterDogAspirant
Have you had any luck yet? The reason I ask is that my extender would not connect to my router, i got disgusted and forgot about it. Now my 90 days of techincal support has run out. I'm dead in the water. Looking for help. Thanks, Tim
- gphorce5Aspirant
Tim, I haven't had any luck. I'm just running off my router. I'm going to look into linksys, they don't charge for customer service after 90 days.
- DarrenMSr. NETGEAR Moderator
Hello gphorce5
You will want to do a factory reset of the extender by holding down the reset button on the device for 10 seconds then you can do the setup again which I linked a guide on how to do this.
http://www.downloads.netgear.com/files/GDC/EX6100/EX6100_QSG_24sep2015.pdf?cid=wmt_netgear_organic
DarrenM