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knight49's avatar
knight49
Follower
Sep 15, 2018

AC1200 Wifi extender EX6110

Purchased a NETGEAR WiFi extender EX6110. Struggling to set it up. Tried and completely failed to set up using WPS, did not work at all despite numerous attempts. Then tried manually via mywifiext, which connected initially but no internet. Tried resetting but again failing to get anywhere, gets stuck at scanning for router band stage. Is there a number that I can call to speak with someone?

 

thanks. 

Installation

6 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Sep 17, 2018

    What channels is your router using?  

     

    You can register the extender at my.netgear.com (uploading your proof-of-purchase), and then open a support ticket.

    • Use_less's avatar
      Use_less
      Tutor
      Nov 25, 2018

      I have just purchased AC1200 extender. All appears on my WiFi list but can’t log in as it does not recognise the router password. Keeps telling me it is wrong. Any suggestions please. Nothing complicated as I just wanted this to plug in a socket and off I go.!,

    • Use_less's avatar
      Use_less
      Tutor
      Nov 25, 2018

      How do I upload my proof of purchase. Can’t seem to find anywhere 

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Nov 25, 2018

        You can check your registration at my.netgear.com, and from there you can upload your proof of purchase.